Quiz Options Jerk/Shake in HTML5 output (IE11 Browser)

Jun 11, 2019

Hello,

When i'm testing the HTML5 output in IE 11 browser, the Quiz options are shaking/jerking. But when i tested the Flash output the Quiz options works fine.

I want to deliver the HTML5 build to the client. So kindly requesting you to, look into this issue and provide solution.

To show you the exact issue, i have recorded the both output behavior. Please use the below links to view the recorded videos.

HTML5 Output: https://360.articulate.com/review/content/4935b98e-e61a-49d3-81f5-49e3e50d68f9/review

Flash Output: https://360.articulate.com/review/content/e9824263-7f89-4a8f-8a80-2c829982e525/review

Also i have attached the screenshot of Storyline version and IE 11 version.  

 

Thanks,

Amey

 

8 Replies
Alyssa Gomez

Hi Amey,

Thanks so much for including the screen recordings! I can clearly see the answer choices shaking in HTML5. 

Have you tried hosting the output on a web server or LMS instead of viewing it locally? I'm curious to see if that makes a difference.

We can help you with that testing if you want! Just share one of the quiz slides with us by clicking here. 

Amey Sawant

Hi Alyssa,

Thanks for your reply. 

As per your suggestion i have tested the package on the SCORMCloud LMS and found the same problem. 

Use the below link to see the video.

https://360.articulate.com/review/content/fde26865-ff70-425e-9328-a890139a2b5d/review

Do let me know if you have any question on the same.

Thanks,

Amey

Katie Riggio

Hi, Amey and Thomas. Thanks for those details!

We documented this behavior for Storyline 360 and IE11 where the radio button shakes after click when viewing the HTML5 output.

I'm going to share this discussion in our report so we can notify you with any updates right here. If there's anything else I can help with in the meantime, I'll be here!

Leslie McKerchie

Hi everyone :)

Great news!  We just released another update for Articulate 360 and included a few essential fixes that you'll see in the release notes here.  

The item you'll be interested in is:

Fixed: Radio buttons shifted or shook when clicked in the published output.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. You can find all the details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.

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