quiz's feedback

Hi Bdor

no file is attached.

Hi, wendy

Thank you for your response.

sorry for that,  the file is attached now

Hi Bdor

you have feedback layers for each option selected - not sure what you mean you are not getting incorrect feedback.

  I answered the first question incorrect and got this layer

Please make a preview for entire project, the incorrect feedback doesn’t
appears.

Hi Bdor

It looks like the incorrect feedback is the same for all incorrect options...

الاجابة
غير صحيحة translated to 'the answer is incorrect'

If that is the case you only need one correct layer and one incorrect layer

Yes i have 4 options.
One correct and three are incorrect.
All the incorrect layers are the same.

Then you only need to have one correct layer and one incorrect layer. See updates to your file - I only worked on the first two question slides in the quiz bank scene.  Here is a quick Peek video of it working. I highlighted the correct answers yellow for testing. In Form View, change to Feedback by Question not By Choice.

Linking these posts 

https://community.articulate.com/discussions/articulate-storyline/incorrect-feedback-doesn-t-appears#reply-659829

Hi wendy 

Thank you so much for your help.

Can you please tell me the steps to solve this issue in a short video.

that is my first time working on the storyline.

and how can you delete the first trigger (attached screenshot)? the delete option is grey I can delete all the triggers except the first one

Thank you for your support.

Hi Bdor,

Happy to help! First, I wanted to say thank you to Wendy as well for the excellent help she provided! 

I reviewed the sample file that Wendy shared, and I created a short video for you that will walk you through the changes that were made. You can watch that video here. 

Please let us know if you have any questions! 

Hi vincent

Thank you for the support,

i made all the steps you made it, but still the issue is happen.

can you please check on the my file attached.

Regards.

Hi Bdor

change the feedback from By Choice to By Question. 

When you do this SL will automatically add feedback layers - delete these two and leave your Correct and Incorrect layers.

Hi wendy 

Thank you for your help 

attached my file after I edit the feedback,

neither of the feedback has appeared :(

Hi Bdor

Because you were drawing randomly from the question bank I turned off random draw and added numbers so I could test.

The quiz slides with my orange numbers 5 & 6 are corrupt - all the others work fine in preview - I haven't uploaded and checked in LMS...perhaps if you rebuild 5 & 6 and see how you go...here is a peek of the ones that are working.

yes, it is working fine now

Thank you.

But I need the questions to appear randomly, as we use it as a question bank.

Did you rebuild the two questions that weren’t working?

Tick the random checkbox in the quiz and if it doesn’t work when pulling randomly log a support ticket with Articulate  and get them to check why. 

Sorry I can’t be anymore help as I don’t know why the quiz bank isn’t working.

Hi Bdor,

With your permission, I'd like to take a look at your updated project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Thank you all for your support

Hi Leslie,

I sent the file now

Thank you

Thanks, Bdor. I'll take a look and respond to you via e-mail in your support case.