Random menu in Chrome

May 11, 2018

Hi All,

I've got an issue with the numbers in the menu showing randomly when I launch in Chrome. It launches correctly in IE and Firefox. To fix I have tried:

1) Resetting and reordering

2) Deleting the slide I suspected with the issue and inserting a new slide

3) Moving the content to a new Storyline 3 file

4) Scanning my hard drive with Articulate updater for Chrome44

5) Publishing out as a SCORM pack and testing

I have now run out of ideas. Anyone else experienced this and have a workable solution.

Regards

Tim

Menu issue

4 Replies

Bob O'Donnell

almost 6 years ago05/11/18 at 5:46 pm (UTC)

Articulate is aware of it.

This issue came up in an earlier post this week. I think the stop gap solution was to "disable the automatic numbering of entries." It seems to be linked to HTML5 and Chrome. I saw the same results you noted and also did similar tests. Its a weird bug with the numbering randomly changing as you go over the sections. Opening and collapsing the menu sections is interesting.

Leslie McKerchie
Staff

almost 6 years ago05/11/18 at 7:56 pm (UTC)

Hi Tim,

Sorry to hear that you've run into this as well, but Bob is correct and this has been reported. I'll add this to the report as we track user impact and so that we can update you here when we can.