RE: Case # 00365326
Nov 04, 2013
I'm trying to follow-up on an earlier case... I have a Storyline license downloaded on two work computers, per the Articulate usage agreement, which I and my manager use to create our training modules. Recently, she had to uninstall the program on one of the machines because she got a new computer. She was using a trial version at first, and is now using a second license which she recently purchased. There seems to be an issue with our versions' compability... and this is creating a major issue in completing our projects in a timely manner, because something I create looks differently on her screen than it does on mine.
I've attached the storyline file in question, along with a screen shot of the issue in a Word document. Any feedback regarding how to resolve this issue is much appreciated. Thank you!!