Receiving error when saving

Aug 23, 2019

Hi there,

I am trying to save my storyline file and getting the following error:

"The project file could not be saved. The method or operation is not implemented"

I have no idea what to do as I have a HUGE deadline and cannot continue.

Please help!

1 Reply
Katie Riggio

Hi there, Gerhard. So sorry you're seeing that error!

Does it appear with any file you attempt to save in Storyline, or just one?

Also, have you previously saved this file successfully? If so, could you try a slightly different file name to see if creating a "new version" has any effect?

If it's easier to share a troublesome .story file, our Support team can help test it with your permission. You can send it privately to the team by using this link. We'll do our best to nail down what could be causing this problem, and delete it after!

This discussion is closed. You can start a new discussion or contact Articulate Support.