Record Screen Issue
Mar 24, 2020
By
Erin Dabbs
Hello! I am trying to use the Record Screen feature and each time I size my screen appropriately and it captures the whole screen, plus some of my other screen. I am not sure why this keeps happening. I have changed my screen resolution size and tried several times. In the attached screenshot you can see that it has the screen size outlined in red, yet it captures the whole screen, plus more. Can someone please assist?
2 Replies
Hi Erin,
It is recommended that your story size and your target screen resolution recording be the same to get the result you want.
This article can give you more details about this.
You can also take a look at this discussion I found which is related to this.
I hope this helps.
Thank you, I will try this out!
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