Recorded sound not playing Oct 07, 2020 By Jennifer G Hello!When I record sounds directly into Storyline 360, it won't play when I press the trigger. Instead, I have to record directly into Storyline, export the file, upload it again and then it plays on the trigger. Has anyone else had this problem and how do I solve it? It is very time consuming! Thanks. Lesson_1.story
Leslie McKerchie Staff over 3 years ago10/08/20 at 4:44 pm (UTC) Hi Jennifer, Thanks for reaching out and sharing what you are experiencing in your project file. I am able to see the same behavior you are reporting, but I am unable to replicate when adding my own recorded audio. I've opened a support case on your behalf so that you can work directly with one of our support engineers. You should be hearing from someone soon.
1 Reply
Hi Jennifer,
Thanks for reaching out and sharing what you are experiencing in your project file.
I am able to see the same behavior you are reporting, but I am unable to replicate when adding my own recorded audio.
I've opened a support case on your behalf so that you can work directly with one of our support engineers. You should be hearing from someone soon.
This discussion is closed. You can start a new discussion or contact Articulate Support.