Reg Issue with Speed of simulation playback for the first attempt

Jul 09, 2015

Hi All,

I am having an issue with the speed of simulation playback in my LMS for content created with Articulate Storyline 2. The first time attempt is very slow - it takes more than 2 minutes to load and noticed that it loads for more than 1 minute for each slide. But the second attempt is absolutely perfect.

Now I saw a post in these lines, and I checked my server RAM (8GB), my network speed as well (which is quite decent), only 2 of us are attempting the course currently and also learnt how with each slide the next two slides load for all articulate content. 

Can someone please help me resolve this? We are expected to launch a course by end of this week and I am getting worried if this will be realistic.

Regards,

Preethi Anand

1 Reply
Christie Pollick

Hi, Preethi - 

Sorry to hear you are experiencing issues. Are you able to upload and test your published output in the SCORM Cloud? Also, you may want to check out these articles on troubleshooting LMS issues:

How to Troubleshoot Your LMS with SCORM Cloud

Troubleshooting LMS Issues

And for your reference, here are our System Requirements. Hope that helps, and if not, please let us know and we'll dig a little deeper! :)

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