18 Replies
Crystal Horn

Hi there Jackie.  If you're using a single draw slide to pull 20 questions from that bank, learners should be seeing a distinct set of 20 questions.  It sounds like they're getting repeats within the same quiz attempt, however.

We have an issue where questions are not randomized again during a quiz retry in HTML5 output.  I'd like to make sure this is a separate issue.  Can you share your .story file for me to test?  Also, let me know how you're hosting your content (web, LMS, etc) and if there's a common browser folks are using.

Thanks for the details!

Jackie Henry

body {
margin: 0px;
padding: 0px;
color: #666;
background-color: #d6d6de;
font-size: 12px;
line-height: 1em;
font-family: Helvetica, Arial, sans-serif;
}
.style1
{
font-family: Helvetica, Arial, sans-serif;
font-size: 12px;
text-decoration: underline;
color: #0000FF;
background-color: #fff
}
.style2
{
font-family: Helvetica, Arial, sans-serif;
font-size: 12px;
text-decoration: underline;
color: #0000FF;
background-color: #d6d6de
}


















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I've been having a problem uploading the storyline file via Email and within Elearning heroes... hence loading via SerafinPlease confirm that you now have the storyline file and it opens OK etcThanksJackie
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Safety Rules Part 5.zipSafety Rules Part 5.exe







 



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Alyssa Gomez

Hi Jackie!

Instead of testing the output locally, I would recommend testing it in a LMS environment to ensure everything is working correctly.

If you don't have a LMS available, SCORM Cloud is an excellent LMS testing tool. 

We'd also love to see a copy of your file, if you don't mind sharing it with us. Simply click here to open the discussion, and attach it to a new reply using the Add Attachment button. 

Or if you'd rather share the file privately, open a case here. 

Leslie McKerchie

Hello Jackie,

It looks like you are replying to the forums via e-mail and that may be why you are having difficulty sharing your files.

Please click 'View' when you get this e-mail vs. 'Reply' so that you can pop in and edit your previous responses if needed. It looks like we have some potentially private information and your signature as well.

I do not see your .story project file in the files you shared. We'd like to see the project file you worked on within Storyline before publishing.

If you can share it here, feel free to use the 'Add Attachment' option directly in the forums in the bottom left of the reply window, but you can also share here privately if needed.

Leslie McKerchie

Hello Jackie,

I looked for a support case from you but did not see one.

It looks like you may have replied via e-mail here in the forums, which would not allow any attachments to populate.

Your email signature did make it through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.

You can use the 'Add Attachment' option in the bottom left of the reply window when you're in the forum thread conversation, or you can send privately via this link.

Crystal Horn

Hey, Jackie.  I had a look at your file.  I published and uploaded your course to the web, and I ran through the question draw.  I saw a question twice in the same quiz attempt.  🧐

I had a closer look at your question bank, and I noticed that slides 1.8 and 1.11 in the question bank were duplicates and the same one I saw "repeated" in the draw.  Did you see more than one question duplicate when testing your course?  I didn't notice any other repeats, but I would just double check your question bank for duplicates.

Let me know what you think!

Jackie Henry

Hi there

I’ve just checked and 1.8 1and 1.11 are different (similar but different)

1.8
[cid:image002.jpg@01D4767B.A051FE10]
1.11
[cid:image004.jpg@01D4767B.A051FE10]

I’ve also checked again and the questions that get repeated are different…. Can’t narrow it down to particular questions that are getting repeated. Different for everyone.

Hope this information helps

Jackie

Ashley Terwilliger

Hi Jackie,

Thanks for pointing that out - the question and answers were so close, I wouldn't have spotted it right away either. 

I took a look at your course and published it here for Web  - you mentioned testing locally but not using an LMS so I wasn't sure what publish method you were using.

Can you take a look at that in IE11 and let me know how it's behaving for you? Keep in mind, you'll need to have Flash enabled as Storyline 2's output doesn't support HTML5 in IE11. 

Ashley Terwilliger

Thanks, Jackie - that was a missing piece that you were publishing for CD to view locally (lots of folks use a web publish locally although I don't always recommend it!). 

When you launch the published output are you using the Launch_story.exe or trying to launch the story.html file? I'd use the former to launch correctly - and I did a quick test of this and saw the second attempt at the quiz showed me new questions/in a different order. 

Jackie Henry

Ashley,

To answer your question: - we are launching using .exe due to Adobe wide ‘flash’ restriction
Having said that there now seems to be a workaround that involves makes the launch site a trusted site in IE.
Have done this and am about to test…..

In your message below are you saying that it’s the way that the course is launched that affects the ‘serving of questions from the pool’
i.e.
exe – problem
html - OK

Can you drop me a quick line with confirmation

I’ll do some tests in the meantime

Hope this makes sense

Jackie

Jackie Henry

Hi there,

Totally confused now.... I was guided toward using story.HTML to launch the course yesterday, not .EXE.

Is it possible to have: -
1 - one person answer the query?
2 - a private/non public email address as there is a lot of to-ing and fro-ing.
Happy to post the solution publically at the end of this publically.

I look forward to your reply

Jackie

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The views presented in this message are solely those of the author(s) and do not necessarily represent the opinion of Scottish Power, Ltd. or any company of its group. Neither Scottish Power Ltd. nor any company of its group guarantees the integrity, security or proper receipt of this message. Likewise, neither Scottish Power Ltd. nor any company of its group accepts any liability whatsoever for any possible damages arising from, or in connection with, data interception, software viruses or manipulation by third parties.

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