Restart Course - iPad - Not working
Sep 09, 2013
By
Andy Nock
HI all,
We used to be able to use the 'Restart Course' Trigger to reset an offline course on the iPad. Since a recent update this no longer works and when pressed removes the course from the screen. When you go back to the library, you can access the course again but isn't reset.
Please could someone advise whether this bug is being looked into or how it can be fixed. We are currently having to do a work-around resetting each and every variable - which isn't fun!
Thanks, Andy
5 Replies
Good Morning, Andy.
I have been able to reproduce this behavior in a simple test course--thanks for reporting it! I have documented this behavior for our Quality Assurance Team, and I will keep this Forum Thread updated with any developments. Thanks again!
Hi
Any updates....I am not able to use the restart course trigger wither. It takes me to an empty home page.
Thanks
Hi Emily!
Can you tell me what version/update of Storyline you are using?
If Storyline 1, be sure that you are using Update 7
If Storyline 2, be sure that you are using Update 1
If so, please share your .story file so that we can look into this issue.
Hi Leslie,
Thanks for getting back to me so quickly.
I have version 7 but I played around with it and realised it wasn't working properly as the restart course button was on a layer. I moved it to a slide and it works.
Kind Regards,
Emily
Awesome, thanks for the update Emily :)
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