Results Slide Calculation Problems
May 02, 2017
By
Anita Brown
Help!
I have set up the results slide to calculate questions from a random pool of questions PLUS an additional two questions.
Both the "draw" questions and specific questions are checked in the results slide properties screen. However, it is only calculating from the draw questions and not the additional 2 questions that are checked. :(
6 Replies
Hi Anita - Sorry to hear that you've run into difficulty with this. Would you be able to share your .story file for us to take a look?
sure thing - how do I share?
You can share here in the forum post via the 'Add Attachment' option:
Or you can share here privately.
thanks - I submitted a call
Thanks Anita. I see where you submitted a case to our support team (01068788) and you should be hearing from someone soon. I'll be sure to follow along as well.
Hey Anita - I popped in to check on your case this morning and it looks like you've run into an issue that has been escalated for further investigation. Thanks for working with Ryan.
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