Results slide not calculating score

Apr 04, 2023

Hi,

I have built an e-learning material and also an assessment to go alongside it. However, when I test that everything is working as it should, the results slide show that I have failed the quiz, regardless of how many questions I get right. I am using hotspots for screenshots and asking the user to click in the correct spot on the screen. There are also other hotspots on each question for the incorrect places. That function is working fine in regards of clicking on either the correct or incorrect places, but it is just not pulling into the results slide at all.

 

Any help in this matter will greatly appreciated!

5 Replies
Jose Tansengco

Hi Matthew, 

Sorry to hear that you ran into this issue. 

Have you tried checking to see if your Results Slide is tracking the questions in your quiz? You should see a check next to your question slides indicating that they are included in the scoring of the Results Slide: 

If you have your Results Slide properly configured, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!

Matthew Taylor

Hi,

Yeah, this is on my quiz settings

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Kind Regards

Matthew Taylor | Business Change Analyst
Dartford and Gravesham NHS Trust
Darent Valley Hospital
Darenth Wood Road
Dartford
Kent DA2 8DA
E-Mail: matthew.taylor12@nhs.net
Microsoft Teams: [Teams-20x20] Message/Chat with me in Teams

[cid:image002.png@01D8EAF0.3EE698A0]

Jose Tansengco

Hi Matthew, 

Thanks for the confirmation. Would you be willing to share a copy of your project file here or in private by opening a support case so we can check out how your quizzes are configured? We'll delete it when we're done testing!

Also, your contact information came through as well. This Peek video will show you how to edit it out if you’d like!

Matthew Taylor

Hi Joe,

I have worked it out. Thank you so much for your support.

Kind Regards

Matthew Taylor | Business Change Analyst
Dartford and Gravesham NHS Trust
Darent Valley Hospital
Darenth Wood Road
Dartford
Kent DA2 8DA
E-Mail: matthew.taylor12@nhs.net
Microsoft Teams: [Teams-20x20] Message/Chat with me in Teams

[cid:image002.png@01D8EAF0.3EE698A0]