I encountered another issue on Storyline. We have an exam and we set the results slide timer so that it ends after a few minutes. The thing is - when the time lapses, the user can still continue with the quiz. We've got all the settings right on Articulate. It's when it's published that we noticed this error.
Not really sure if it's the scorm file and the LMS not communicating well or if it's a bug on the program. Help please?
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UPDATE: Our own Dev time says clicking the OK button sends no message to the LMS. How do we tell the quiz to reset?
Which LMS are you using? Would you mind testing your course in SCORM Cloud and see if the same thing happens to help us determine if the issue is Articulate-related or if it's on your LMS's side? If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. The articles here and here may also help clear up common LMS issues.
Thanks for the prompt response. I'll talk to our dev team to see what's happening. I also asked the same question to your support team so we'll try a number of things. Hopefully, everything will work out. Thanks again!
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UPDATE: We got our dev team to try uploading to the scorm cloud with some interesting results. I'm about to respond to Miker's (from Articulate Support) email and I'll let you know what happens.
2 Replies
Hey Nyl!
Which LMS are you using? Would you mind testing your course in SCORM Cloud and see if the same thing happens to help us determine if the issue is Articulate-related or if it's on your LMS's side? If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. The articles here and here may also help clear up common LMS issues.
Hi Peter,
Thanks for the prompt response. I'll talk to our dev team to see what's happening. I also asked the same question to your support team so we'll try a number of things. Hopefully, everything will work out. Thanks again!
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UPDATE: We got our dev team to try uploading to the scorm cloud with some interesting results. I'm about to respond to Miker's (from Articulate Support) email and I'll let you know what happens.
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