So, Storyline has the functionality to both: 1. send an email automatically 2. print to screen a set of results. I am managing to do the results but not get the email to send. My ideal is to get the email to send and also embed the result within the email. Can anyone help?!
Thanks so much for reaching out here! Storyline doesn't include an email results feature. You can read more about the reasoning behind this over here. Please let me know if you have further questions :)
Since it's not something that Storyline currently supports to email results, we'll have to defer to the community for additional ideas. Good luck with your project!
Hey TC. Just in case you meant that the Email trigger is not working at all for you, this article addresses some reasons around the inconsistency you might see with that trigger, including email client setups and browser security restrictions. An alternate idea is discussed further here, too.
Good to know about SL not supporting emailing results. However, as "paper" and "print" become more and more unacceptable, I am being asked for an email or download element. Are there any plans to add an email or download feature to the results any time soon?
We're always open to considering new features and changing a behavior, but since this is a feature that is often handled by an LMS, I haven't heard of any plans to implement this.
Happy to pass along more insight and guidance on how this would help you and your learners, to our team! If you want to share here, feel free or provide details through a feature request!
Thanks for your reply. Our LMS only saves the user's answers if we publish SCORM 2004 but it can't interact with the user to provide it to the user. SL has the print results feature built in so that's why I was hoping for the next level so users could do something with that data when it pops up other than print. While some may know the can right click and save as an .html doc, most will be looking for a save as or download button. I may write up the formal feature request as you suggest as it seems like a natural next step to offer a save as step since the data I displayed when they select print results. Again, thanks for the reply.
It's a good reminder for us as well, that some learners may not be as tech-savvy and know the quick ways to print or download that screen. We'll keep you posted here if anything changes, and I'd love for you to fill out the official form too if you have a chance.
8 Replies
Hey TC!
Thanks so much for reaching out here! Storyline doesn't include an email results feature. You can read more about the reasoning behind this over here. Please let me know if you have further questions :)
Hi Ali
Thanks for the response. I cannot actually get the email feature to work either! Any suggestions?
Hi TC,
Since it's not something that Storyline currently supports to email results, we'll have to defer to the community for additional ideas. Good luck with your project!
Hey TC. Just in case you meant that the Email trigger is not working at all for you, this article addresses some reasons around the inconsistency you might see with that trigger, including email client setups and browser security restrictions. An alternate idea is discussed further here, too.
I hope that helps!
Good to know about SL not supporting emailing results. However, as "paper" and "print" become more and more unacceptable, I am being asked for an email or download element. Are there any plans to add an email or download feature to the results any time soon?
Hi Sandra,
We're always open to considering new features and changing a behavior, but since this is a feature that is often handled by an LMS, I haven't heard of any plans to implement this.
Happy to pass along more insight and guidance on how this would help you and your learners, to our team! If you want to share here, feel free or provide details through a feature request!
Thanks for your reply. Our LMS only saves the user's answers if we publish SCORM 2004 but it can't interact with the user to provide it to the user. SL has the print results feature built in so that's why I was hoping for the next level so users could do something with that data when it pops up other than print. While some may know the can right click and save as an .html doc, most will be looking for a save as or download button. I may write up the formal feature request as you suggest as it seems like a natural next step to offer a save as step since the data I displayed when they select print results. Again, thanks for the reply.
Really helpful insight, Sandra and I saw you and Matthew were discussing it here too.
It's a good reminder for us as well, that some learners may not be as tech-savvy and know the quick ways to print or download that screen. We'll keep you posted here if anything changes, and I'd love for you to fill out the official form too if you have a chance.
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