Resume Prompt not appear after revisit.

Jun 01, 2020

I have a project published in our LMS through SCORM 1.2 (HTML 5 only).  It will not bring up the resume prompt upon exiting and return.  Every other class we have uploaded has done this without incident.  The setting is checked, and each slide has the "resume saved state" minus the quiz.  Could you please give me some help on this?  I can provide the raw file and the zip published folder if needed.  This is on Storyline 360 with latest patch.

5 Replies
Sam Hill

Hi Andrew, this appears to be working ok. I've just run a test on SCORM Cloud and was able to resume my session (was given the option to resume or restart). If you like you can run a quick test on my SCORM Cloud before I remove the files. https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=74656f56-809a-4299-9894-39bc221503f5

Is it possible your LMS is having an issue and not storing resume data? Therefore every time the course is launched it is as if it is the first time launched and the resume option will not show.

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