Resume Prompt Issue

Feb 20, 2018

Hello Heroes,

Need some assistance on troubleshooting our issue. For some reason, the "Resume Prompt" is not working on one course we currently developed once published in LMS. Resume on restart is set to "Prompt to resume" and checked ignore Flash cookie. It automatically goes back to the beginning once restarted.

Also, note that  other courses published in the same LMS (with the same settings as above) are working perfectly fine.

Thank you in advance.

3 Replies
Alyssa Gomez

Hi Ken,

Thanks for sharing those details. As a next step, I would test the output in SCORM Cloud. If the same problem happens there, then we know there's something wrong with your Storyline file.

If the prompt to resume works correctly in SCORM Cloud, then I would say the problem is related to Cornerstone.

Let us know what you find from your testing!

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