Reset only incorrect answers within a QuestionBank

Jul 05, 2022

I have used the 'reset incorrect answers only' function in a question bank when there are 14 questions but the user only sees 10. However when revisiting the quiz it is displaying the incorrect answers with an additional question at the beginning? It seems to be the initial random question, the user starts with (so would be different for each user).  Therefore showing 4 questions if 3 were answered wrong... How do I make this stop?

1 Reply
Jose Tansengco

Hi Sarah, 

Sorry to hear that you ran into this issue. I tried replicating the reported behavior on my end, but I was unable to do so using my sample file which I've attached here. As a troubleshooting step, would you mind trying to replicate the behavior using my file and letting me know if the issue still occurs? 

If the issue is file specific, would you be willing to upload a copy of it here or in private by opening a support case so we can take a look at what's happening?