Review Quiz option not working in One particular slide

Hello Akhilesh and welcome to E-Learning Heroes :)

Thanks for sharing an image of your slide.

When you mention that the Review is not working, are you just not seeing the correct answer reflected on this slide or is not showing you a correct/incorrect banner either?

I know Jeanette covered this topic a couple of times as well. Check out this conversation.

If you need us to take a look, feel free to share your .story file.

Hi there, Akhilesh. Sorry you're hitting a snag on this particular slide–we're here to help!

Looks like Leslie beat me to it. ☺️This truly does sound like the perfect opportunity to do some digging into the file while referencing the troublesome slide visual. Are you able to share your .story file here? If you need to share the project privately, use this upload link.

We'll be standing by!

Thanks Leslie..The Conversation Topic helped and i was able to make the necessary changes..Thanks a ton..also my thanks to katie..

Hi Team,

have ran into another issue. have created a Quiz Module successfully, where the user will be
restricted after two attempts and he will be having the option of review the Quiz and retaking
course in order to complete the module. The issue i am facing here, storyline functioning
differently in couple of systems. Usually after we create our module , we do a QC
for our work and that is where i faced this issue. when performing QC in another system
of my colleges the options like review quiz/retake course is not visible after 2 attempts
in the Quiz. Now i am bit confused that, why same storyfile is working differently in
two differnt systems? is it because of the verison or something to do with methods of
Publishing .Please find the below screeshot.
Screenshot 1: From my system
Screenshot 2 : From another system

Hey Akhilesh,

Thanks for sharing those details and the images.

It looks like different layers are showing for each user, so that seems to be the culprit.

Would you be able to share your .story file so that we can take a look?

Hi Akhilesh!

It sounds like two different testers saw different behavior on the results slide. Can you tell me more about how they were testing the course?

• Were they testing the original .story file, or were they testing the published output?
  • Original .story file: Were they using the same update of Storyline 360?
  • Published output: Were they using the same web browser?

If you can tell me more about their testing environments, we can try and get to the bottom of this!

HI Alyssa,

Yes they were using the original story file.

For the rest of the Queries, i will get back to them and check what web browser they are using.

Meanwhile i tried from my end in multiple web browsers (Preview and Publish) both were working perfectly.

HI Leslie,

I would really love to share the Storyfile...but since we are developing this course for a company its confidential. So i just sent the screenshots. Is there anyway i can provide more inputs for this issue? Please do let me know if you need any additional information. 

Hi Akhilesh,

That's tough when you are not able to replicate the behavior yourself. Be sure to let us know about those browsers.

I certainly understand respecting confidentiality.

You are welcome to share your .story file privately with our team here and an NDA can even be signed if needed.

Hi Team,

Facing issue while reviewing the Quiz. Next and Previous Button not displaying. Usually in review the navigation button should be present in the bar( see attached ) rater than the navigation button appearing down. Any suggestion for the same? Also i am using the Sl 3 Update 5: 3.516548.0.  In the below screenshot you can notice that review option works fine but the navigation button is not there where it is supposed to be. Also when user closes the incorrect bar, they will be able to see the submit button which is in the back ground.  Any suggestion regarding this would be greatly appreciated...

Hi Team,

Facing issue while reviewing the Quiz. Next and Previous Button not displaying. Usually in review the navigation button should be present in the bar( see attached ) rater than the navigation button appearing down. Any suggestion for the same? Also i am using the Sl 3 Update 5: 3.516548.0.  In the below screenshot you can notice that review option works fine but the navigation button is not there where it is supposed to be. Also when user closes the incorrect bar, they will be able to see the submit button which is in the back ground.  Any suggestion regarding this would be greatly appreciated...

Hi Akhilesh,

It looks like you're using a custom submit button that's on the slide itself? If so, you'd want to include a trigger to hide it based on the Review layer showing. This article on how to customize your Review layer may be the ticket you need to set it up!