Saba Cloud/SCORM 2004 - Reporting/tracking issue - All slides viewed not working

Hi there, 

My client is having trouble with completion status reporting in Saba Cloud. The reporting is set to send "Passed/Incomplete" to the LMS after all the slides have been viewed but it is setting it to complete after only viewing a couple slides. I can't replicate this behavior in SCORM Cloud. 

Has anyone experienced this or have any tips on how to fix?

3 Replies
Christie Pollick

Hi, Keari -- 

Thanks for your question, and sorry to hear you are having issues. As this pertains to an LMS, thank you for having tested your course in the SCORM Cloud, and I understand that you are not seeing the same behavior there. And while I will defer to other Saba Cloud users for their input, you may find these links on troubleshooting LMS issue to be helpful:

Troubleshooting LMS issues

How to Troubleshoot Your LMS with SCORM Cloud

Hope that helps!  :)