My client is having trouble with completion status reporting in Saba Cloud. The reporting is set to send "Passed/Incomplete" to the LMS after all the slides have been viewed but it is setting it to complete after only viewing a couple slides. I can't replicate this behavior in SCORM Cloud.
Has anyone experienced this or have any tips on how to fix?
Thanks for your question, and sorry to hear you are having issues. As this pertains to an LMS, thank you for having tested your course in the SCORM Cloud, and I understand that you are not seeing the same behavior there. And while I will defer to other Saba Cloud users for their input, you may find these links on troubleshooting LMS issue to be helpful:
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Hi, Keari --
Thanks for your question, and sorry to hear you are having issues. As this pertains to an LMS, thank you for having tested your course in the SCORM Cloud, and I understand that you are not seeing the same behavior there. And while I will defer to other Saba Cloud users for their input, you may find these links on troubleshooting LMS issue to be helpful:
Troubleshooting LMS issues
How to Troubleshoot Your LMS with SCORM Cloud
Hope that helps! :)
I know this is an old thread but it was a good question. Did you find the solution?
Hi Jason!
I'm not sure Keari is still subscribed to this discussion, so feel free to reach out by using the Contact Me button in their profile!
If you need an extra set of eyes on the project, you can share it in this discussion by using the Add Attachment button or share it privately using this link.
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