Saving issues
Dec 18, 2014
By
john smith
I know a lot of you have had this problem when saving, because I see a lot of discussion out on the web. But has anyone found a way to prevent this from happening? When you try to save you get some error messages like these:
Can not access a closed stream, or
Object reference not set to an instance of an object.
This is frustrating because you have to close Articulate without saving, thus loosing all of the changes made prior to the last save. I have attached screen shots of the error messages.
What can be done for this?
3 Replies
Hello John!
Our support and QA team are currently investigating this issue. You could send any relevant information you have regarding the issue you are receiving to our support team.
When can I expect a fix on this issue?
John,
When we do get an update on the issue, we will post it here.
This discussion is closed. You can start a new discussion or contact Articulate Support.