I have issue today with saving my Storyline recording. It would not save, hanging at 0%. Anyone come across this issue before? Any help will be much appreciated.
I'm sorry you've also hit this snag with your screen recording; I'm happy to help! If you're already working on your local drive, try running these steps to fix possible installation issues.
We'd be glad to investigate further if the problem persists. You may share your Storyline project here or privately in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing.
3 Replies
Hi Sonya,
Thanks so much for reaching out!
I understand you're unable to save your recording. Have you tried closing out Storyline and reopening? You'll also want to check that you have the most up-to-date version of Storyline installed. Here's how to update your app!
If you're still running into this issue, please let us know and we'll be happy to help!
Hello, I am having the same issue. I am working on a screen recording and it is stuck on saving. I did update before i started
Hi Mala,
I'm sorry you've also hit this snag with your screen recording; I'm happy to help! If you're already working on your local drive, try running these steps to fix possible installation issues.
We'd be glad to investigate further if the problem persists. You may share your Storyline project here or privately in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing.