SCO Video Pre-loading issue
Oct 16, 2015
Hello,
we are using Articulate Storyline 2 to create SCOes.
We use these SCOes in a custom LMS developed by our organization.
SCOes are published as "Standard 2004, 4th version".
SCOes are composed by question slides and videos, we usually have 4 videos and 10 questions.
The structure of the course is: info slide, title slide, video, question slide, video, question slide, video, ... other questions slide and result slide.
We found out that when a course is starting, all SCO videos are being downloaded (resulting in a very slow experience for our users -- they have to wait that all videos are downloaded prior to start viewing something!).
In addition, when going on through the course and entering a video slide, that video is downloaded again.
This behavior duplicates our server bandwith and it is a bad UX for our users.
Is it the normal behavior? Is there something we can do to avoid the video pre-downloading?
Thank you and Best regards,
--
Anna Maria Serra
Software Architect
www.directio.it
5 Replies
Hi Anna Maria!
Articulate Storyline preloads published content in a specific order to make playback of your courses as smooth as possible. See this article for details.
Hi Leslie!
I attach two screenshots.
The first image contains requests when SCOes start.
The second image contains requests when the slide of the video starts.
Why the first video is downloaded two times?
Hi Anna Maria!
Are you able to replicate the issue in SCORM Cloud? This would help us better understand if the issue lies within the course or your LMS.
Hi Leslie!
I tryed the SCO in Scorm Cloud. The SCO's behavior is the same.
I attach two screenshots of test.
The first image contains requests when SCOes start.
The second image contains requests when the slide of the video starts.
Hi Anna Marie.
Could you submit a case here and share your files with us so we can take a closer look at your issue? If you would like to put ATTN: Justin Wilcox at the beginning of the description I will be more than happy to take a look at your files and what is happening. It is not possible to modify how Storyline loads content but it would be helpful for me to review what is happening with your specific files so I can let you know what I am seeing.
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