SCORM 2004 - Status of "Failed" versus "In Progress"
Feb 26, 2015
We recently had to start publishing to SCORM 2004 3rd Edition because our courses are too big for SCORM 1.2 suspend data limits. With this switch, I have found that when a user status should be "In Progress", it is instead reported as "Failed". I tested in SCORM Cloud and Success always immediately equals "Failed".
I have tried the various publishing options - Passed/Failed, Passed/Incomplete, Incomplete/Complete - they all report as Failed immediately. If I've done my research right, "Passed/Incomplete" should return a success status of "Unknown", which would hopefully equal the "In Progress" status I'm seeking. But alas, SCORM Cloud nor my LMS are producing these results. Only "Failed" until you finish the completion requirement.
This is incredibly disheartening and frustrating for my learners. It's a terrible user experience. They should not immediately see a "Failed" status if they have to leave and come back into the course. It should accurately show "In Progress."
Am I the only one dealing with this? I didn't find anything on this in the forums. Is this a known issue? Is there anything I can do to fix it? My LMS doesn't support 4th Edition yet, so SCORM 2004 3rd Edition seems like my only option. And my LMS vendor relies on the testing results from SCORM Cloud to ensure their player acts accordingly. So if I'm seeing a Success "Failed" status in SCORM Cloud, I have little leverage to get my vendor to take any action on our behalf.
Any help our guidance is appreciated. Thank you!