SCORM keeps crashing in new LMS
My org has recently changed LMS and when we've uploaded the SCORM packages into the new LMS one of them is crashing. Our provider has tried replicating the set up of the computers used by our staff (same operating system and browser version) and was unable to replicate the problem. I also could not replicate the problem which I thought suggested an issue with their machines but there's four separate users with the same issue all using different PCs.
The users have advised that they can't get beyond a certain point. The e-learning pauses and brings them up the 'Do you want to resume where you left off' dialogue box and if they say yes it takes them back to the main menu.
Anyone have any idea what could be going wrong?