Screen capture video quality in storyline

Hi, 

 

i am often having issues with not being able to read the screen contents when i do a full-screen capture and insert into a slide. also, the ability to full-screen  the video, which i thought might help, doesn't really go full-screen. can someone from articulate help me here? i can readily send files or publish to review360 in order to get suggestions on how to improve readability. 

 

thank you,

jerrold

1 Reply
Ren Gomez

Hi Jerrold,

I'm sorry to hear your screen captures and screen recordings aren't coming out as you'd expect! It sounds like you may be resizing these images to fit the slide, and that could be one reason for the degradation.

This article shares more information on how to get the best quality images onto your course:

Though, if you'd like to share your files with us for a closer look, I've started a case on your behalf. All you need to do is share your files using your personal upload link below, and our team will take a look!