Screen Freezes
Apr 28, 2013
By
Ken Liu
I have one file of 34MB in size, with around 40 slides in 5 different scenes. it was working fine until one day I clicked on a button and tried to apply "jump to" to it. as soon as I scroll down to the half way of all the slides, the Storyline freezes, and I can't do anything but to force close the software.
Can someone please help me with this?
Thanks a million.
2 Replies
I went back to my previous versions of this file, the problem started from a point where less slides and contents were created. But I am not sure what could make this happen. I took the file to another machine, same problem.
Hi Ken,
First, please make sure you're modifying local files:
Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.
If you are working locally, can you tell me if this happens with any other files? Please try creating a new, blank Storyline course and try to create a "jump to" trigger. Does the same thing happen?
You may be able to get this file working by inserting the existing slides into a new Storyline course. Please create a new Storyline course and insert the slides from your original course.
For more information about how to do this, please see the following tutorial:
Importing from Another Storyline Project
Let me know if you see any improvements.
Thanks!
Christine
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