Screen Record Dax Error - Please Help!!!

Apr 06, 2022

Hi All!   When I attempt to create a Screen Recording in Storyline opens, it records, but when I click stop for the recording to save...I receive a DAX Error: Access Violation to module 'ntdll.dll'.  Might anyone know what this error means and/or how to fix it!?!

1 Reply
John Morgan

Hi Megan,

After doing a little searching, it seems like the error you're getting is because of something happening in Windows and not specific to Storyline 360. I found a possible fix on a site called Driver Easy. Here's the link.

[SOLVED] | “ntdll.dll” crash issue | Quickly & Easily!

I hope this solves the problem.