Screen Recording Action not playing on certain slides

Jun 06, 2018

Hi

Hoping someone will be able to help.  I have created a course with some screen recordings to guide people through a system we use.  This all works perfectly in Storyline 3 on the preview.   However, when I publish the course and upload to our LMS it is displaying some odd behaviour.  I have 5 buttons links that take you to different screen casts.  If I do them in order the screen cast action stops playing on the third button.   But if I start with the third button link the screen action works perfectly well.

Really unsure what I have done wrong?

Many thanks for any help with this

 

Lis

 

1 Reply
Alyssa Gomez

Hey Lis, you came to the right place for help! Let's get this sorted out for you.

I'm glad to hear that the interaction is working correctly in Storyline 3 preview, but we want it to work just as smoothly in your LMS. The best way to narrow down the cause of the problem would be to test the course in another environment outside of your LMS.

Do you mind sharing your course with me? I'd like to test it on SCORM Cloud (a handy LMS testing tool), as well as on a web server. 

You can click here to attach your file to a new reply. I'll be here when you're ready!

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