Screen Recordings : Try Mode

May 24, 2016

Hi all,

just wondered if anyone can give me some guidance, on an issue I am having when using the Try Mode option following a screen recording.

It all works well, and as expected, until the last slide when a white box appears, and covers the whole slide.

It does allow me to type in the box, but then I get an error message stating what I have typed is incorrect, but that is not the case.  

It appears that on the last slide there is no screen recording state, I have looked at the same steps in view mode, and there is a screen recording state.

Can anyone help

 many thanks in advance


2 Replies
Ashley Terwilliger-Pollard

Hi Andrew,

Thanks for sharing your file. You'll see that large white box when the screen recording isn't able to capture the data normally which could be based on the application or browser you're trying to record and therefore creates a much larger text entry space. You can resize it to be the size you'd ultimately want. 

This one does not seem to be scoring as expected, and I'm thinking it's based on the "enter" key navigating it to the next line as the enter key will behave as detailed here. 

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