Second quiz try hangs on results slide
Jan 21, 2019
I am having issues with a quiz-only project hanging when showing the results slide after a second attempt on the same quiz. Many thanks, in advance, for insights on how to fix this!
Project: Six 20-question tests, each drawn from a bank of 50 questions. Learner must score a pass on each test, and receives unlimited tries to do so. Scores are recorded manually; no LMS interaction needed. (Developed in Storyline 360.)
Issue: On the first try, a fail correctly shows the failure layer. Clicking on the "Retry Test" button restarts the test as expected. At the end of the second test session, where the results slide should pop up, the spinning loader wheel runs endlessly. This occurs regardless of the pass/fail results on the second try.
Tried the following and retested via FTP upload, but these revisions have not fixed the problem or (detectably) changed anything:
- I've reset the results slide to reset to initial state.
- I've moved "Submit results [Test_01_Results] When timeline starts" to top of the stack of results slide triggers.
- Tested in both Chrome and IE11.
Here are some screenshots...
What I see instead of the second attempt results (that is, not much):
Results base layer: