My learners are accessing my Storyline 2 videos from a website. My teaching content needs to be periodically updated, so I have to delete the old video files and upload the revised Storyline 2 videos to my website host file manager. The new video file is correctly loaded because a new learner who has not previously accessed the url can see the new video. But an established learner still sees the old video when they return to that url. Is there a way to publish the video such that it drives users to only the new version, over-riding any cookies or whatever is causing this? Thanks for your help!
Hi Davoren! It would be cool if Storyline could do that, but it is up to the learners' browsers to refresh those courses. Perhaps versioning your updates with a slightly different name/file path would help...? Maybe some other folks in the community will be able to give some insight with their experience!
5 Replies
storyline can not do that kind of stuff...
check the html developpement of your platform!
you would have to edit the html to include
that should* fix your issue.
Hi Davoren! It would be cool if Storyline could do that, but it is up to the learners' browsers to refresh those courses. Perhaps versioning your updates with a slightly different name/file path would help...? Maybe some other folks in the community will be able to give some insight with their experience!
Cool, and there you go! Thanks Ryan for the workaround!
Thank you! I am working with someone who can try this for me. Many thanks to you for taking the time to respond. I'm very hopeful this will work.
This discussion is closed. You can start a new discussion or contact Articulate Support.