Hi all...I prefer loading pictures into a shape and then resizing the picture through the tiling option. When I do this, no matter what I try, the tiling does not take, as in it does not do what I tell it to do.
Sometime I have a mess on an shape fill with the picture way off in sizing and position, sometimes its off center, but it is never what I tell it to do.
I am running into the similar issue. I inserted photos using format shape and then tiled them. In Story View, it looks great, but when I preview the slides, the inserted photo changes to a true tile and the image shows as tiny and repeated. I'm attaching an example.
I also have photos that I have inserted using format shape that completely disappear when I look at them in Preview.
Hi...I never resolved with a specific solution. It just started to not be an issue any more. I wish I could provide further details.
One tip I use is to resize the picture to the size of the shape before I load it into the shape in Storyline. See if that helps so you can avoid tiling all together.
Kara, is there any way you can attach your story file (using the paper clip). If you can't send the entire story maybe just create a subset with the images that are having problems.
I've attached an excerpt containing three slides. The second slide is one I imported from PPT and didn't make any changes to. The third slide is the revision of second slide (revisions made in Storyline) that does not show the bottom two images in Preview.
Hi Sorry Kara - can you give me a sample image - (maybe the one of the woman on the first screen). This might give me a better idea of what is going on.
So Kara, not sure what is going on with the tile image in this project but I do have a workaround for you. If you right click on the shape that contains the image you can save it as a picture. Once you have done this you can import the picture and use it instead of the shape. It will preview and publish properly.
Nancy - no wonder they call you a super hero! Thanks!
I've attached the image of the woman just in case.
I will use your workaround. The workaround I was using was to capture the screen in Storyline using SnagIt (since it looks fine there), save it as a png in the SnagIt editor, and then insert it onto a blank slide in Storyline. There was a tiny loss of quality, but nothing actually noticeable.
So Kara, how did you create this image ( i.e., remove the background?) It seems like there is something funny with your images. At first I thought that it was because it was a .gif so tried using another .gif file to see if I could recreate the issue but mine worked fine. Then I thought maybe it was because the size of your file was so large so I tried cropping it to remove most of the body but it did not make a difference.
Then I thought that the transparent background on your image was causing a problem but I created one by removing the background using PowerPoint and it also worked fine.
Nancy, I'm not sure what's going on. I didn't create the image I sent you, so I don't have any details to provide. It was purchased from a local photographer. I just tested another image from a different vendor (this one's a png - I uploaded it in case you're curious) and I got the same results - it looks good until I preview it.
Why the other images - which are jpgs - don't even show up in preview on the third slide of the excerpt I sent you is also still a mystery. There must be something I'm doing wrong, but I'm not sure what. I originally created the design in PPT and all the images look normal there.
I have a little over a week to complete this course, so I'm going to use the workarounds for now.
Thank you for taking the time to work on this problem!
The Transparent Example.png works fine on my machine so now I am wondering if it has something to do with your machine setup. Storyline works best when Windows is set to 96 PDI. Here is a link to an article on how to change DPI settings.
I tested the example png image you just shared, and it all looks good on my machine as well. If you'd like to have our team look further into what is happening, please feel free to open a Support case. You'll want to reference this thread so that they know what you already tried.
18 Replies
Hi Tim, can you provide an example. I often load pictures into shapes and resize using the tiling option and have had no real problems.
I am running into the similar issue. I inserted photos using format shape and then tiled them. In Story View, it looks great, but when I preview the slides, the inserted photo changes to a true tile and the image shows as tiny and repeated. I'm attaching an example.
I also have photos that I have inserted using format shape that completely disappear when I look at them in Preview.
Any suggestions are greatly appreciated!
Do they show up correctly on publish?
Hi Rebekah!
Sadly, no. They are still tiny and repeated when I publish the course.
Hi...I never resolved with a specific solution. It just started to not be an issue any more. I wish I could provide further details.
One tip I use is to resize the picture to the size of the shape before I load it into the shape in Storyline. See if that helps so you can avoid tiling all together.
Kara, are you running the latest update of Storyline? For some reason I thought this was an issue that was fixed a while ago.
Tim, I'll try your suggestion - thanks!
Nancy, I'm using a trial version I downloaded a week ago. (I'm considering replacing Captivate.) Is a trial version prone to issues?
No, the trial version is exactly the same as the full version.
Kara, is there any way you can attach your story file (using the paper clip). If you can't send the entire story maybe just create a subset with the images that are having problems.
Thank you for looking at the file Nancy!
I've attached an excerpt containing three slides. The second slide is one I imported from PPT and didn't make any changes to. The third slide is the revision of second slide (revisions made in Storyline) that does not show the bottom two images in Preview.
Hi Sorry Kara - can you give me a sample image - (maybe the one of the woman on the first screen). This might give me a better idea of what is going on.
So Kara, not sure what is going on with the tile image in this project but I do have a workaround for you. If you right click on the shape that contains the image you can save it as a picture. Once you have done this you can import the picture and use it instead of the shape. It will preview and publish properly.
Nancy - no wonder they call you a super hero! Thanks!
I've attached the image of the woman just in case.
I will use your workaround. The workaround I was using was to capture the screen in Storyline using SnagIt (since it looks fine there), save it as a png in the SnagIt editor, and then insert it onto a blank slide in Storyline. There was a tiny loss of quality, but nothing actually noticeable.
So Kara, how did you create this image ( i.e., remove the background?) It seems like there is something funny with your images. At first I thought that it was because it was a .gif so tried using another .gif file to see if I could recreate the issue but mine worked fine. Then I thought maybe it was because the size of your file was so large so I tried cropping it to remove most of the body but it did not make a difference.
Then I thought that the transparent background on your image was causing a problem but I created one by removing the background using PowerPoint and it also worked fine.
Nancy, I'm not sure what's going on. I didn't create the image I sent you, so I don't have any details to provide. It was purchased from a local photographer. I just tested another image from a different vendor (this one's a png - I uploaded it in case you're curious) and I got the same results - it looks good until I preview it.
Why the other images - which are jpgs - don't even show up in preview on the third slide of the excerpt I sent you is also still a mystery. There must be something I'm doing wrong, but I'm not sure what. I originally created the design in PPT and all the images look normal there.
I have a little over a week to complete this course, so I'm going to use the workarounds for now.
Thank you for taking the time to work on this problem!
The Transparent Example.png works fine on my machine so now I am wondering if it has something to do with your machine setup. Storyline works best when Windows is set to 96 PDI. Here is a link to an article on how to change DPI settings.
http://www.articulate.com/support/kb_article.php?product=st1&id=wrq3kowg4jww
I checked my computer and it's set to 96 DPI.
Hi Kara,
I tested the example png image you just shared, and it all looks good on my machine as well. If you'd like to have our team look further into what is happening, please feel free to open a Support case. You'll want to reference this thread so that they know what you already tried.
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