I'm in Storyline 2. I don't know what fullstop means. Is it the period at the end of the sentence? That's necessary for the assignment. It is omitted from the question, but the problem is with the user entry not matching an acceptable response.
I entered "Our account was credited with two months' interest." as an acceptable response. I also tried using html code for the apostrophe (both straight and curly) and a character code for the curling apostrophe as acceptable responses.
I confirm that the suggested answers with apostrophe in the exercises with short answers do not work in storyline 2. Is it expected that technical service will correct this problem soon? (just to see if I did differently with the exercises I have already).
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
J'ai réalisé la mise à jour storyline 2 update 5. Cela a corrigé les problèmes des réponses courtes qui contiennent des apostrophes (super).
Mais depuis aujourd'hui, le problème est apparu à nouveau et cela sans modification du fichier. C'est vraiment très bizarre comme bug. Est-ce que quelqu'un peut confirmer le problème ?
If you're still experiencing an issue with the apostrophes, we'd want to take a look at a file youv'e created in Update 5 of SL2. Can you share one here?
Le mieux serait que vous soumettiez une demande d'assistance via ce formulaire afin que notre équipe support puisse regarder votre fichier et essayer de vous trouver une solution.
Hello. Has there been a resolution to this. Similar to the above, the issue is after publishing and testing for our LMS, the apostrophe in the french course is not recognized and the answer is listed as incorrect. In preview mode, the answer works fine. I'm on SL 360. For confidentiality reasons, I cannot share my files with your team.
Good news, our team is looking into this bug! We aren't ready to share more details on the fix, but when we are, we'll update you in this discussion! Thank you for checking back in!
Thanks @Lauren. Just as an FYI, I thought it might have to do with the Fr apostrophe being slightly different on the keyboard (we test via En keyboard setup) so I changed the player back to En, added a variable with the apostrophe from the En keyboard, switched the player back to Fr. Didn't work :(
Due to timelines, I had to get creative with our Fr course and give them the part of the answer that contained the apostrophe. Looking forward to a resolution in case it happens in the future.
Greetings, Natasha. Thank you so much for this additional insight!
We can appreciate confidentiality and are happy to sign an NDA if that works for you and your team. Just let us know! In the meantime, I'll do my best to help you get to the bottom of this without seeing the file.
After some digging, we fixed some quizzing issues in Storyline 360's HTML5 output, such as scores that were sometimes miscalculated when retrying question bank quizzes and text-entry questions that were marked incorrect when answers had apostrophes.
This fix was released in Update 13. I'm confident you're on a recent update, but I want to be sure! Also, have you tried testing in another LMS environment like SCORM Cloud to see if the incorrect answer issue happens there? This will tell us if the issue is related to Storyline or the LMS' output.
14 Replies
Hi Kathleen
I just tried this in SL1 and it worked as expected - I think it may be because you have a fullstop in the answer but not in the question?
I'm in Storyline 2. I don't know what fullstop means. Is it the period at the end of the sentence? That's necessary for the assignment. It is omitted from the question, but the problem is with the user entry not matching an acceptable response.
I entered "Our account was credited with two months' interest." as an acceptable response. I also tried using html code for the apostrophe (both straight and curly) and a character code for the curling apostrophe as acceptable responses.
None of these worked.
Hi Kathleen!
I just took a look at this and I am able to re-create what you are reporting.
Wendy is correct as well, it works fine in SL1.
I am going to report this to our QA Team and flag this thread for update when applicable.
Hi
I confirm that the suggested answers with apostrophe in the exercises with short answers do not work in storyline 2. Is it expected that technical service will correct this problem soon? (just to see if I did differently with the exercises I have already).
Thank you for your great work.
Hi Jean Marc!
I do not have an update to provide, but I do know that this has been documented and should be available in an update soon.
Hi All!
Articulate Storyline 2 Update 5 is now available for download. It includes WCAG 2.0 support, several new accessibility features, better HTML5 performance, and bug fixes. Click here for details:
Bonjour,
J'ai réalisé la mise à jour storyline 2 update 5. Cela a corrigé les problèmes des réponses courtes qui contiennent des apostrophes (super).
Mais depuis aujourd'hui, le problème est apparu à nouveau et cela sans modification du fichier. C'est vraiment très bizarre comme bug. Est-ce que quelqu'un peut confirmer le problème ?
Hi Jean Marc,
If you're still experiencing an issue with the apostrophes, we'd want to take a look at a file youv'e created in Update 5 of SL2. Can you share one here?
Bonjour Ashley,
Il semble que ce ne soit pas un problème de fichier mais plutôt au niveau du type de publication.
Le même fichier publié pour tous les types de supports en flash et html5 se comporte différent.
C'est Ok pour la publication PC, mais le résultat est négatif lorsque je test sur IPAD.
Si cela peut vous faire avancer
Cdt
Bonjour Jean-Marc,
Le mieux serait que vous soumettiez une demande d'assistance via ce formulaire afin que notre équipe support puisse regarder votre fichier et essayer de vous trouver une solution.
Bonne après-midi !
Hello. Has there been a resolution to this. Similar to the above, the issue is after publishing and testing for our LMS, the apostrophe in the french course is not recognized and the answer is listed as incorrect. In preview mode, the answer works fine. I'm on SL 360. For confidentiality reasons, I cannot share my files with your team.
Hi Natasha!
Good news, our team is looking into this bug! We aren't ready to share more details on the fix, but when we are, we'll update you in this discussion! Thank you for checking back in!
Thanks @Lauren. Just as an FYI, I thought it might have to do with the Fr apostrophe being slightly different on the keyboard (we test via En keyboard setup) so I changed the player back to En, added a variable with the apostrophe from the En keyboard, switched the player back to Fr. Didn't work :(
Due to timelines, I had to get creative with our Fr course and give them the part of the answer that contained the apostrophe. Looking forward to a resolution in case it happens in the future.
Greetings, Natasha. Thank you so much for this additional insight!
We can appreciate confidentiality and are happy to sign an NDA if that works for you and your team. Just let us know! In the meantime, I'll do my best to help you get to the bottom of this without seeing the file.
After some digging, we fixed some quizzing issues in Storyline 360's HTML5 output, such as scores that were sometimes miscalculated when retrying question bank quizzes and text-entry questions that were marked incorrect when answers had apostrophes.
This fix was released in Update 13. I'm confident you're on a recent update, but I want to be sure! Also, have you tried testing in another LMS environment like SCORM Cloud to see if the incorrect answer issue happens there? This will tell us if the issue is related to Storyline or the LMS' output.
I'll be here!
This discussion is closed. You can start a new discussion or contact Articulate Support.