Shuffling Answers for Free Form - Pick One only works once

Hey Guys,

You guys have been brilliant in the past with you solutions so I'll put another problem I am having out to you all. I am having trouble with shuffling answers on Free Form - Pick One activities. If I answer the question and then go back to the question again, it is shuffled but just the one time. If I go back again for another attempt and then continuously after that, it just shows the same sequence for the answers (shuffling no longer works).

Let me know if you have any ideas? I assure you that I have Shuffle: set to Answers and I have "Reset to initial state" set for when revisiting.

Thanks Guys,

Brodie G

7 Replies
Brodie Greig

Hi Dennis,

Thank-you for your response. I wonder if there is another solution available for our client who is used to reshuffling the answers on each attempt of a question as it's developed in his previous software. Let me know if you can think of one.

I really thank you for your response. This could be grimm for me.


Brodie Greig

Ashley Terwilliger-Pollard

Hi Brodie,

Do you have the "try again" set up as a layer currently? If you created a version of that layer as a new slide, you could set the trigger to "jump to slide X" which is your question slide and if you had it set to "reset to initial state" it would treat it as a new visit and therefore shuffle again (granted, there are only so many ways it could shuffle, so you may see the same set up as before). If you're going to use this method, you'd likely also want to track a variable so that the user can only try again a predetermined number of times. 

Andrew Probert


I have an activity set up just as you describe and the answers aren't shuffling.  I could've sworn it was working previously, but maybe I was just imagining things.  Anyway, it isn't working now.  I have a 'Try Again' later setup to Jump to the question slide, with

Reset to Initial State', but the answers are in the exact same positions.  The answers only shuffle the first time you attempt the slide.  After that, no more shuffle.

Thanks so much for any help.

Ashley Terwilliger-Pollard

Hi Andrew and Brodie,

I took a further look at this, and saw that yes, they don't reshuffle on the try again and this is currently as designed. If you'd like to see this behavior in a future edition you're welcome to share your thoughts in the form of a feature request with our product development team. Sorry for any confusion!