Skipping to the bottom of a page

Sep 10, 2013

Hello Everyone,

I have a presentation embedded in an iframe in our LMS. The first time I enter the page, it load find and you can scroll until you get to the presentation and click the start button. From that point on no matter what browser I use of if I clear my cache, every time I enter the page it skips to the bottom where the presentation is, bypassing the text above. Has anyone else encountered something like this? I would appreciate any help you could offer.

Thanks,

4 Replies

Justin Grenier
Staff

over 10 years ago09/10/13 at 9:32 am (UTC)

Good Afternoon, Ed.

This Knowledge Base Article explains more about the causes of this behavior, and suggests some possible workarounds. Please let us know if you need anything else, and have a great day!

Ashley Terwilliger-Pollard
Staff

over 10 years ago09/10/13 at 9:51 am (UTC)

Hi Ed,

Are you able to test your course by uploading it to SCORM Cloud? This will help us determine if it's something within the LMS or the .story file. If you're able to replicate it there, please feel free to send it along to our Support team as well.

Ed Finn
Author

over 10 years ago09/10/13 at 11:03 am (UTC)

Justin & Ashley,

Thank you both so much for getting back with me. Unfortunately our LMS does not have SCORM capability (yet) so we are publishing to Web. We are trying to decide whether it is worth modifying the output since it only happens on subsequent visits, but not initially. Thanks again for you help.

Ashley Terwilliger-Pollard
Staff

over 10 years ago09/10/13 at 12:38 pm (UTC)

Thanks Ed - it looks like Justin's article would help, even without the SCORM. Did you try the troubleshooting steps there?

Skipping to the bottom of a page

4 Replies

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