SL 360 Export to Word - Output Folder Permissions Error

Hey guys,

 

I did the update this morning for SL360, went to publish my course to word and I am getting "output folder is read only, you dont have permission"

It was working fine yesterday and now this.. any ideas? I have check my naming conventions, uninstalled, rebooted, reinstalled and still the same issues...

Of course today would be the day that I need this file urgently :(

ERROR: https://360.articulate.com/review/content/67742a49-d292-4616-ab23-15aad8ed9e1d/review

 

SL360 Frozen: https://360.articulate.com/review/content/30cfc495-7ddc-4b63-a974-0b6146ad4db0/review

Cheers

 

 

6 Replies
Corinne goodwin

I am having the same issue only with Presenter.  A real problem when you have to get a storyboard to a client.  I have resorted to exporting to a PDF in "notes view" for now, but that is not optimal.

I have checked all of my settings in PowerPoint and the folder properties in Windows.  All seems correct there. 

Ali Goulet

Hi David and Bailey,

I've got some good news for you both!

The publish-to-Word feature in Storyline 360 and Studio 360 that temporarily stopped working has been fixed. Just install the latest software update. Here's how.

If Articulate 360 doesn't notify you right away about the new update, open your Articulate 360 desktop app, click the drop-down arrow next to your profile picture in the upper right corner, then choose "Check for Updates."

Thanks for your patience while our team worked on this!