SL2 not importing .mp4?

Hi,

I'm working with SL2 and I know mp4's are a supported video file format, however the last three I've tried importing (three different projects) "THE FILE" does not appear to be a supported video format. Please select a video from one of the supported formats. I'm not sure if it's my SL2 software or not? 

Thanks for any help!

Stephanie

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