Slide Properties

Welcome, Jesse. Here's how you can do it in Storyline.  Or are you working with Studio 13?

Hi Jesse! Looks like Daniel is taking care of you here

Thanks Daniel!

Thanks Daniel.  You answered my question.  It related to Storyline.

Thanks for the update Jesse! Glad that you got the assistance you needed

Leslie,

I have a strange problem.   I have a course divided into multiple modules, and each module has 3-4 tabs.  For some modules, the tabs play perfectly, whereas for others it does not play at all.  However it works nicely in 'preview' mode, but the strange problem happens only in 'Publish' view.  So sorry about sounding vague.  My final project is big, so how can I send the file to you.  Also I opened a case for this issue.  But reaching out as I am in a rush.  Thank you

Hi Indrani - Thanks for letting me know that you reached out to the support team as well.

I'm going to take a look at your project and see if I can assist. I will respond to you there.

Thanks, Leslie.

That would be super.
Indrani

Hi Leslie, 

I recreated a work-around.  It was working fine..till I did something.  Please can you take a look?  I will be happy to send u the source file.  

All the sections work.  The only tab that does not work is 'Personal hygiene'.  When I click the 'next' button, it does not show the next layer 'ph2'.  Please can you take a look? 

Many thanks,

Indrani

Hello Indrani,

I see where you posted this response in your support case as well. I escalated it as you requested.

I took a look at the file you shared here, and I do not have an issue with the Next button on the Personal Hygiene slide and it goes to the ph2 layer as expected.

I would encourage you to continue working with the support team so that we can get this resolved and prevent any confusion. 

Thanks :)

Hi Indrani

the file works for me. When i click the Personal Hygiene tab it opens a lightbox, then I click next and the ph2 layer appears with 3 icons to click. Are you viewing preview or published output and what is happening when you click 'next'

Hi Leslie,

I was trying the published view, and I am getting the same error every time. Actually it works first time, but then when I try it again, I always get the white screen. As you mentioned it is the inconsistences that worries me. I hope the engineer can help me out, and show me a work-around.

You mentioned that you had escalated this case. I hope for a speedy solution. Thanks again for all your help.

Best

Thanks

Indrani

Hi Indrani

I did find one issue with your program

Once the How To layer is open there is no close/hide layer to return to the program

Thank you, Mr. C. I will take a look.

-Indrani