I hope you are well. I have a story that a slide is not becoming greyed out after moving past it. It's actually a knowledge check with 15 slides. In the menu, I just have one Knowledge Check entry. Can you think of a common reason why a slide wouldn't become greyed out? I'm attaching a screenshot here.
Thanks, Wendy. I have an intro slide to the knowledge check. It's followed by a game board that looks like a Jeopardy game. Then there are twelve slides that each represent one question. Then there's a results slide. I've reviewed all of them and they all have a Submit button and no Next button. Next is enabled on the game board only if they've visited all the other slides. It is a variation of Jacinta Penn's Quizzify game.
I thought I could revise the menu by removing that Knowledge Check entry and adding back in all the slides and figure out which slide is the offending one?
I just tried it. I added every slide from the game back onto the menu, and they all greyed out as I completed the question on the slide.
Then I was thinking it might be because I have a button and a hot spot on my "Start the Game" button which is redundant? It does show that that slide greys out, though. Could a hotspot and a button to move to the next slide cause a problem like that? I'm grasping at straws, obviously!
I actually managed to fix the issue myself in the end.
I found for some reason the one slide was causing the issue. I simply created a new blank slide and copy and pasted all of the content across - that worked :)
12 Replies
Hi Cheryl
is that Knowledge Check a question bank? or that slide represents the first question?
Thanks, Wendy. I have an intro slide to the knowledge check. It's followed by a game board that looks like a Jeopardy game. Then there are twelve slides that each represent one question. Then there's a results slide. I've reviewed all of them and they all have a Submit button and no Next button. Next is enabled on the game board only if they've visited all the other slides. It is a variation of Jacinta Penn's Quizzify game.
I thought I could revise the menu by removing that Knowledge Check entry and adding back in all the slides and figure out which slide is the offending one?
I just tried it. I added every slide from the game back onto the menu, and they all greyed out as I completed the question on the slide.
Then I was thinking it might be because I have a button and a hot spot on my "Start the Game" button which is redundant? It does show that that slide greys out, though. Could a hotspot and a button to move to the next slide cause a problem like that? I'm grasping at straws, obviously!
So the one that is not greying out is your intro slide? Can you upload the .story file might be easier for someone to help you
I stripped out all the proprietary slides to make it simpler, tested it again, and it's working properly in this shorter version.
Is there a place I can send my full story other than on this forum?
Thanks!
Hi Cheryl
you can log a support ticket and they can sign an NDA if you need it.
https://en-au.articulate.com/support/contact/submit.php
Thanks so much, Wendy. I appreciate your help!
No problem Cheryl - good luck with your project.
Hi,
Did anyone find out what was causing this issue?
I have the same issue with a slide that contains simply text and an image.
Thanks
Hi there David! I peeked in on Cheryl's case, and it looks like the problem was project-specific.
Could you tell us a little bit more about what's happening in your file? Also, if you can share your file with us, that would be really helpful, too!
Hi Alyssa,
I actually managed to fix the issue myself in the end.
I found for some reason the one slide was causing the issue. I simply created a new blank slide and copy and pasted all of the content across - that worked :)
Thanks!
That's great to hear! Thanks, David. ☺️
This discussion is closed. You can start a new discussion or contact Articulate Support.