I have a slider where the behavior should show a specific layer when the user RELEASES the slider at a certain location. This works find on the desktop but the behavior changes on a mobile device.
On iPhone (Chrome and Safari) when the dot is moved over the specific location, the layer automatically displays WITHOUT waiting for the user to release the slider.
Why does this behave differently on a mobile device? I think this is a bug.
Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
Thanks for adding your story file! I'm sorry the "When learner releases" setting isn't working on iOS! After testing your file, I found out that you are experiencing a bug in the software. I have reported the bug and added your voice to the report. If there's any news regarding this bug, this conversation will be updated.
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Hello Marty,
Sorry to hear that you ran into this issue.
Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
no problem. This should produce the error.
you mean, the behaviour on mobil is like this old error (2016)
https://community.articulate.com/discussions/articulate-storyline/slider-setting-update-when-learner-releases-fails-in-html5
perhaps the error was never fixed on iOS
Yes, that does sound very much like what I've experienced, but only on iPhone.
Hi Marty,
Thanks for adding your story file! I'm sorry the "When learner releases" setting isn't working on iOS! After testing your file, I found out that you are experiencing a bug in the software. I have reported the bug and added your voice to the report. If there's any news regarding this bug, this conversation will be updated.
Thanks for letting us know about this!