Thanks for reaching out and sharing a copy of your file. I saw the same thing when I first opened it, even though the layers were set to show the base layer and only had certain things set to hidden in the timeline. I looked at importing it into a new project file, and that showed two of the layers come back, but I still wasn't able to fix the other two.
I went ahead and opened a Support case for you so that our team can dig a bit deeper into the cause and solution, so stay tuned for an email from Support@articulate.com.
3 Replies
Hi Marinetta,
Are you able to share your Storyline file here ? It will make it much easier for people to help solve your problem.
Thanks
Can not see slider on the layers.
Can anyone help?
Hi Marinetta,
Thanks for reaching out and sharing a copy of your file. I saw the same thing when I first opened it, even though the layers were set to show the base layer and only had certain things set to hidden in the timeline. I looked at importing it into a new project file, and that showed two of the layers come back, but I still wasn't able to fix the other two.
I went ahead and opened a Support case for you so that our team can dig a bit deeper into the cause and solution, so stay tuned for an email from Support@articulate.com.
This discussion is closed. You can start a new discussion or contact Articulate Support.