Slides appear blank and Gray in Preivew

Dec 06, 2017

When Previewing a scene and project most of the slides are gray and the controls do not respond. I can occasionally select individual slides using the "select" pull down with in Preview. This issue is only occurring with the attached course. The file is on my computer's hard drive and not a networked drive. 

Can you help me root cause why this is happening?

3 Replies
Bob O'Donnell

There is an issue associated with the image you inserted of the 5S workplace. I'm not sure exactly what the issue is with it, but if you turn the visibility off on that image (or delete it) your "Gray" slides display just fine. I would locate the original image and try to re-insert it or create something new/similar inside of Storyline.

Additionally, it looks like you copied and pasted or inserted a lot of the material perhaps from PowerPoint. The current slide master in use is a little unruly and could be cleaned up. Additionally as a side note, I noticed you have several slides with text that runs off the screen. You'll need to go in and tweak those so they display the full content inside your slide boundaries.

The image of "5S" is the culprit for your display problem. Fix that and you'll be fine.

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