Slides navigation won't move forward after revisiting the quiz slides nor backwards. I have to use the "Menu." Don't want to use the "Menu" option.

Apr 28, 2016

I created a course in storyline 1. I set up lessons and at the end of each lesson there is a knowledge check (KC) questions. I run through the first lesson and answer the KC questions. Now I move on the 2nd lesson but realize that I want to go back and review some information on the 1st lesson. When I click Prev the course will only let me go as far back as the last KC question. It will not let me go passed that last KC question. I did incorporate a menu in the course so I can move freely with the menu but I can't navigate freely with the "Next" and "Prev" buttons.

So in other words, when entering a previous less, the system won't let me proceed beyond that lesson without going back into the "Menu" and selecting where I want to go next.

How do remove this barrier so that I can move freely when revisiting lessons?

34 Replies
Larry Richmond

This also solved the exact same problem we experienced with our courses.  No one would ever know the problem exists except if you returned to a Knowledge Check question at the end of a Scene and it just gets stuck.

I realized what was going on since the slide property is set to "Automatically decide" When revisiting. The problem could have been resolved also by changing this property to "Reset to initial state" but that is not the default and we did not want students to have to answer the question again.

A Trigger was added to jump to the specific slide but that added a next button which would allow a student to advance passed the Knowledge Check.  How adding it through the slide property, copying it, deleting it from the slide property, and then pasting it back again works, is a mystery and maybe does not deserve explanation but we are just thankful to have resolved this problem.

Michael Stuart

Happy 2020 Leslie!  I hope this thread is still active!

I'm having the same problem, but the solution isn't working for me.  When I copy the updated trigger and remove the Next button, and then I go to paste the modified trigger, it goes into a new category called "Unassigned Triggers" and not the "Player Triggers."  As a result, the conditions on the action say "When the user clicks unassigned."  Has an update to Storyline 360 changed the way this copy and paste function behaves here, or am I just not following the instructions correctly?

Lauren Connelly

Hi Michael!

Happy 2020! By default, you will see "unassigned" in the object area when copying a trigger. From here, when clicking "unassigned" a drop-down will appear for you to choose which object.

I've recorded a short demo to share how it looks on my end.  Here's the link.

Let me know if you have additional questions!

Michael Stuart

Thanks Lauren!  But it’s not the “Submit” button that needs the action.  It’s the “Next” button.  By default, there is no next button on a quiz page.  The video Leslie posted previously (4 years ago) shows how to temporarily enable a Next button and then adjust the action to go to a particular page or scene.  Then copy the action, and remove the Next button. Then paste the action back in.  In the example, this resulted in the Next button navigating correctly on a question that had already been answered.  And, tagging the action to the Submit button, the page is still stuck in navigation when the question has been answered.  And, “Next” button is not an option for me when I paste in the action and it becomes “unassigned.”  As mentioned previously, I can't leave the Next button on a quiz page, just so the action will be there after they answer.  Has an update to Storyline 360 changed the way this copy and paste function behaves here, or am I just not following the instructions correctly? 

Lauren Connelly

Hi Michael!

It sounds like I misunderstood the question. Sorry about that! 

I've tried Leslie's steps and they are working on my end. Would you mind sharing your file with us so I can take a look at what you've built so far? If so, you can either attach it to this discussion or you can send it to us by using this secure upload link.

We'll reply with our findings!

Michael Stuart

Sure.  The issue occurs on 6.6.  The last slide in that scene.  It's the only scene that ends with a question.  If someone decides to back up and review the material after answering the question, then when they get to that page again, the next button doesn't send them to slide 1.2 Introduction, as it should.

Leslie McKerchie

Hello Michael and welcome to E-Learning Heroes :)

Thank you for sharing the details of what you are experiencing as well as a .story file for me to take a look.

I'm able to recreate the issue you are experiencing here and I'm sharing the details with my team so that we can look further into this.

The culprit seems to be the new trigger workflow, so the good news is, I can share how you can get around this and publish your project with the trigger needed.

I recorded a quick Peek 360 video to help you. Let me know if you have any other questions.

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