Some try mode functions not working after publish

Oct 17, 2013

I recently upgraded my laptop to Windows 7, and now when I publish my project, with try mode content, and particularly where a interaction is to right click this no longer works once published.

it works ok in preview but not after publish!  I even tried with a project i published prior to my upgrade and the same issue.

 I am on IE8 v8.0

Has anyone else experianced this?

8 Replies
Leslie McKerchie

Hi Lynn and welcome to E-Learning Heroes! Are you viewing your content as your learner would? There was a thread about this previously.  If you are trying to view locally, you may encounter some issues. You can read more about publishing and sharing Storyline content here

Hi Melinda and welcome to E-Learning Heroes as well! I'm not sure what you mean by you are having the same problems? Be sure that you are viewing your content as explained here as well.

Lynn McDonald

Thanks Leslie.

I am publishing to my Local C: drive and viewing in IE (i even tried in Google Chrome with HTML5 but didnt work at all).  My learners will access this from a shared web site.

HOWEVER, this did work previously, as i found a cut down version of my training that has the exact same interactions publised on Sept 3rd and this right click for trigerring works.

I can only assume something on either of my laptops has been updated, or I dont have a setting correct in my project or Atriculate has updated?

I am on Articulate Update 3:1305.2012, IE 8.0.7601,  Windows 7-Service pack 1

I initially thought this was the issue as this is a new laptop, but I tried publishing again from my old one (the one that published correctly 3rd Sept) and get the same problem. IE 8.0.6001,  Windows XP Service pack 3

Please any ideas what else could have impacted this?

Leslie McKerchie

Hi Lynn! It sounds as if you are viewing your content locally. Try testing with one of these methods if you don't have access to a web server.

Here are a few free options to consider:

  • Tempshare: This is a free service provided by Articulate for testing Storyline content. Note: Uploaded files will be deleted after 10 days.
  • Amazon S3: Amazon S3 offers free hosting with generous usage limits. If you go over your limit, you'll be charged a graduated fee.
  • Dropbox: Place your published output in the Public folder in your Dropbox account to share it with others.
  • Google Drive: Change the story.html file to index.html, and set the sharing permissions to PublicHere's how.
Ashley Terwilliger-Pollard

Hi Leon and welcome to Heroes!

In Sherita's case she was trying to load them onto a Sharepoint site and they were not working as expected. The answer shared as a part of her Support case was:

To achieve this, first, use the Web publishing option for your Articulate content. Then, in SharePoint, switch to "Explorer View" before uploading your published output as explained in this forum post: 

If you need to track learners' progress and results, publish your Articulate content for LMS (SCORM), and use SharePoint's free Learning Kit:

If you need help, please ask your SharePoint administrator for assistance. 

If you're not using Sharepoint, can you share a bit more about how you're publishing and viewing your published output? 

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