Storyline crashes...
Mar 27, 2015
Hi,
I've bought a new computer, and had to install Storyline (version 1) on it.
Since we're allowed to install Storyline on 2 computers, I have the old version (update 2 : 212 1412) on my old computer (Windows 7, 4 GB RAM), and the latest version (update 8 :1412 921) on the new computer (Windows 8.1, i7, 16 GB RAM).
I use Storyline to make and modify quizzes.
On the latest version, when I open a quiz, everything is OK. But as soon as I try to edit a question, storyline freezes. Nothing more can be done. I must kill the task. This was not the case some weeks ago.
On my old computer (Windows 7), the previous version of Storyline is still working, and everything is OK.
The issue appears only on my new computer, with the latest version.
I'd like to know what's going on...
Any help would be appreciated.
André
3 Replies
Hello Andre,
You may want to take a look at the information here and run a repair of the software. It is possible something may have went wrong in your installation. Also, please confirm that you are working with the files locally on the hard drive.
Thanks Emily.
I've run a repair, and it works.
have a nice day.
André
Glad to hear Andre!
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