Special Characters not getting displayed in reports

Mar 18, 2015



I am facing some challenges in dealing with the special characters. We are creating a course in Spanish. There are 3 types of assessment questions which we are creating; multiple choice, multi-select, and text entry. The issue we are facing is the special characters which we have in the multiple choice and multi-select options are not getting displayed in the reports. We have used the Quiz feature to create the multiple choice and multi-select questions. I have checked the reports in Scorm cloud as well. However, its the same issue in Scorm Cloud as well. Any help to get this resolved will be much appreciated.




6 Replies
Ashley Terwilliger-Pollard

Hi Abhishek,

I don't see this noted as a known issue - but since you saw it in SCORM Cloud as well, I'm curious if you could share with us a sample .story file so that we can take a look at the behavior? Even just a few slides where you've used the special characters and then even a screenshot of how they're displaying/or not in the report. 

Ashley Terwilliger-Pollard

Thanks Abhishek for sharing the .story file. I tested the course and saw the same behavior as you mentioned and confirm through the LMS debug log that we were not sending the accented characters as a part of the information passed to the LMS. I've shared this with our Quality Assurance team for review but I don't have any updates or additional information to share at this time. Once I have information to share I'll be in touch via this thread. 

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