I'm really sorry you're running into that, Bipin. Our team is investigating an issue where Storyline 360 randomly crashes on a mobile device, and it sounds like you're experiencing the same thing. Would you mind sharing your file with our team so we can test it and verify it's related to the bug we've reported? Click here to send your file our way, and our team will reply back as soon as possible!
We fixed an issue where a course would randomly crash on a mobile device in Storyline 360 Update 26.
What version of Storyline are you using? Have you tested the output in another LMS environment like SCORM Cloud to see if the same problem happens there?
3 Replies
I'm really sorry you're running into that, Bipin. Our team is investigating an issue where Storyline 360 randomly crashes on a mobile device, and it sounds like you're experiencing the same thing. Would you mind sharing your file with our team so we can test it and verify it's related to the bug we've reported? Click here to send your file our way, and our team will reply back as soon as possible!
Hi Alyssa, I would like to get an update on this issue. Actually I am also facing same issues while running on ipad on my LMS.
Can you please confirm its fix.
Hi Javier!
We fixed an issue where a course would randomly crash on a mobile device in Storyline 360 Update 26.
What version of Storyline are you using? Have you tested the output in another LMS environment like SCORM Cloud to see if the same problem happens there?
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