Storyline 1 Player opens small

Hello E-Learning Heroes Community,

I'm hoping someone has a solution for me. I have a client that cannot increase the size of the player window, would changing his screen resolution correct the problem? He works on a PC with a Dell U2713Hb with resolution set at 2560x1440. I attached a screen capture so you can see how small the player window is. I would like the simplest solution for not so tech survey person.

Thank you in advance.

Barb

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