Storyline 2 fail on installation

All of a sudden my Storyline2 program would not start. It crashed right after trying to start. I downloaded the latest trial version and started a new installation. The installation wanted to uninstall my old version so I said OK. The uninstallation ended with a success message, but then the new installation just crasches with error code 80070002.

Any suggestions?

1 Reply
Christie Pollick

Hi, Peter -- Thanks so much for reaching out! May I ask if you have had a chance to run through the troubleshooting steps, particularly step #2, listed here to see if you find improvement? Please let us know if that does the trick for you, and if issue persist, we may need to connect you with our Support Engineers for additional assistance.