Storyline 2 New user registration failed half way through how do I fix. While I am at it can the community tell me if there is any support other than from the community ? I paid for the extra 1 year update
I had some trouble with my registration too. Just go to the Support tab on the Articulate website, and then the Contact tab and you can register a support ticket. They will help you with getting it sorted and will also help you if you have problems with projects over the years, gliches etc.
Hi Thomas! Looks like Jacinta jumped in to assist you here, and I can see where you have opened a support case. I just wanted to mention that responding to the forum thread via e-mail also adds your signature. You are welcome to pop in here and edit if needed.
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I had some trouble with my registration too. Just go to the Support tab on the Articulate website, and then the Contact tab and you can register a support ticket. They will help you with getting it sorted and will also help you if you have problems with projects over the years, gliches etc.
Thanks
Tom Hadley
Senior Consultant
Namara Pty Ltd
PO Box 700
Thirroul
NSW 2515
ABN 69002174450
Hi Thomas! Looks like Jacinta jumped in to assist you here, and I can see where you have opened a support case. I just wanted to mention that responding to the forum thread via e-mail also adds your signature. You are welcome to pop in here and edit if needed.
Hi I think its fixed now thankyou
Tom Hadley
Senior Consultant
Namara Pty Ltd
PO Box 700
Thirroul
NSW 2515
ABN 69002174450
Thanks for the update Thomas :)
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